Shipping Policy & Methods
Our Primary Shipping Company
United Parcel Service (UPS) is The Burnham System's primary shipper.
NOTICE: We rarely make exceptions. However, you're welcome to contact us by phone or email if you require your package to be shipped via another method. We make no guarantee that we can. But, we'll definitely try.
Our Shipping Policy
All orders made through our website for Bound Book Format (BBF) study guides must be shipped to a single address, per order. If you wish to ship a variety of our BBF study guides to multiple addresses you must create a new order for each desired destination.
If you place an order through our website for a BBF study guide you must select one of our UPS shipping methods during checkout. Please see UPS Shipping Methods below, for more details regarding our flat rate shipping methods and their respective fees.
We only ship items to locations within the United States (including Alaska and Hawaii).
We do not apply shipping charges to orders which only contain Portable Document Format (PDF) study guides.
We ship Monday through Friday, except on National Holidays. If you place your order on our website before 5:00 PM EST, barring loss of electricity, internet service, and/or natural or national catastrophe, with the exception of Saturdays and Sundays, we will ship the same day—even Ground (Standard Business Class) orders. We're especially vigilant when we receive Next Day Air (Overnight) and Second Day Air orders.
Please visit our Refund Policy page or click here to view our policy concerning shipping refunds.
UPS Shipping Methods
We offer the following flat rate methods to receive packages via UPS.
- UPS Ground
Cost - $0.00, FREE
Delivery Time Frame - 3 to 5 business days ‡
- UPS Second Day Air
Cost - $49.00
Delivery Time Frame - 2 business days ‡
- UPS Next Day Air
Cost - $89.00
Delivery Time Frame - 1 business day ‡
‡ Delivery Time Frame is subject to UPS changes.
Track a Package
To track your package in transit, please visit UPS's website, or click here and input the tracking number we provided you in your shipment confirmation email.