SM 19 Supervisory Skills Study Guide PDF

MP3 Audio Book Study Guide

• SM 19 Audio Study Guide Narrations, in MP3 file format, expertly narrated by Lisa Tobey
• Ray's answers to each assignment's review questions
• Ray's definitions for each assignment's key words and other new terms

Study guide last updated: April 11, 2021

Current Text Edition: 3rd

Current Course Guide Edition: 4th

Ray's estimate of course difficulty (1, easiest and 10, hardest): 3

Number of study guide pages: 32

Covered within this study guide:

• Solving Problems
• The Four Functions of Management, including Planning, Organizing, Directing, and Controlling
• Training
• Measuring Work
• Appraising Performances
• Solving Performance and Discipline Problems
• Managing Your Time
• Building Teams
• Group Dynamics
• Managing Quality, Diversity, and Change

As a good study guideline, figure anything in those 32 pages might be on your exam and that there will be nothing on your exam that is not covered in those 32 pages.

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